CONDITIONS OF SALE
The offer and sale of products on "danielavettori.com" are governed by the following General Conditions of Sale.
The products purchased on "danielavettori.com" are made by the goldsmith workshop of Daniela Vettori (individual firm) and sold directly by the same with headquarters in Vicenza (VI), Via Paolo Lioy 13 36100 Vicenza, VAT number 01297810242.
1.1) These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on “danielavettori.com” between the users of the aforementioned sites and the Seller.
1.2) Through "danielavettori.com" the Seller offers the products for sale and carries out its e-commerce activity exclusively towards its end users who are "consumers", or any natural person acting for purposes not related to his commercial, entrepreneurial or professional activity, possibly carried out.The Seller, therefore, reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
CONCLUSION OF THE CONTRACT BETWEEN CONSUMER AND SELLER
RIGHT OF WITHDRAWAL
The right of withdrawal, pursuant to art. 5 paragraph 3 DL 186/99, is not applicable to products made customized or made to measure. The right of withdrawal within 14 (14) days from the date of receipt of the goods is also valid if the goods have manufacturing problems. Peculiarities of the object described and anticipated in its description page on "shop.danielavettori.com" are not recognized as manufacturing problems.Communications of ring sizes and other incorrect information by the customer will not be construed as a manufacturing defect by "danielavettori.com", but will be considered incorrect data provided by the customer. "danielavettori.com" will not be responsible for errors due to the lack of clarity of the customer or a specific request."shop.danielavettori.com" is however available to resolve any errors (adjustment of measurements, suggestions on how to proceed).
If there are proven manufacturing defects, the customer can exercise the right of withdrawal on all goods purchased at danielavettori.com according to the following rules:to exercise the right of withdrawal, the customer must send a communication stating this intention, within 14 (fourteen) days from the date of receipt of the goods via PEC to the address email@example.com (specifying name, address and reference number order). Upon receipt of the notice of withdrawal, "danielavettori.com" will communicate by e-mail the methods of returning the goods. In this case the shipping costs are charged to the customer.
The goods must be returned intact in all its parts and with the original packaging not tampered with. In case of return of damaged goods, the right of withdrawal cannot be exercised by the customer.
"danielavettori.com" reserves the right to refuse unauthorized returns or returns that do not comply with all the conditions provided. In these cases, the goods will be returned to the sender at the original shipping address and the shipping costs will be charged to the customer.
After verifying the integrity of the returned product, "danielavettori.com" will refund the customer the full amount initially paid, excluding shipping costs, within 14 days from the date of return of the goods.
The recipients of the gifts are entitled to a replacement of the goods but not to a refund unless requested by the person who placed the order.
CHARACTERISTICS OF THE ITEMS FOR SALE
The methods of payment of the price of the products and the relative shipping and delivery costs are indicated in the order form and form an integral part of these Conditions of Sale.
CONDITIONS OF USE
Access and use of "danielavettori.com" are governed by these General Conditions of Use. Therefore, access to this site, as well as its use and the purchase of the products presented therein, presuppose the reading, knowledge and acceptance of these General Conditions of Use.
“danielavettori.com” is a website managed by the sole proprietorship Daniela Vettori, VAT number 01297810242.
CHANGES TO THE CONDITIONS OF USE